TRUSTED CARE.
Medical security in the palm of your hand.
Medical care by specialists anytime, anywhere.
Online consultation (telemedicine) is a new form of medical care that allows patients to receive consultation through video calls and chats using a smartphone, computer, or tablet.
All the process from making an appointment, interview, consultation, prescription, and payment can be completed online from anywhere you have an Internet connection, such as at home or at work.
We have introduced online medical services that can be accessed from anywhere in Japan, reducing the burden on patients to visit the hospital while providing high quality medical care.


Our online clinic can answer all of these questions.
Too busy to go to hospital.
I put off treatment because of the hassle.
Publicity makes it hard to see a doctor.
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smartphone - No travel, no waiting
- Medicines arrive
- Free consultation and appointments
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Reservations
available 24/7 -
Don't worry
about being seen

Flow from reservation to treatment
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01
Online Reservations
You can book appointments 24 hours a day via CLINICS.
CLINICS is an online medical examination system developed by Medley.
You can use the app to receive medical examinations and consultations on your Computer, iPhone, iPad, iPod touch or Android device. -
02
Online medical care
[Computer]
After your appointment is complete, please follow the provided instructions to start the video chat and prepare for your consultation.
The consultation will begin when the appointment time arrives.
[CLINICS app]
If you use the CLINICS app on your smartphone or tablet, you will receive a push notification when your consultation begins, meaning there is no need to open the app.
We recommend using the app for online medical consultations to reduce waiting time in front of your Computer.※You can use the same account for both the Computer and app versions.
※The start time for the consultation might be a little late, depending on what is going on. -
03
Bill
If you make a reservation through CLINICS, the payment will be automatically charged to the credit card (VISA, MASTER, AMEX) that you provided when you made the reservation.
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04
Medicine Delivery
We will deliver the medication to the address we have on file for you. Please pick up the medication at home and take it as your doctor instructed during your consultation. It takes about 3-5 days to arrive.
※Please note that medications may not be prescribed depending on the doctor's assessment.
※If you wish to use general delivery (poste restante), please enter the address in the CLINICS address field in the following format: '000-0000 → [Post Office's postal code], [Name of Post Office] General Delivery, [Your home address]'.
Medical Services
Pricing of Medications
Our online medical services are for prescriptions only. There are no consultation or appointment fees.
Shipping is free for orders over 10,000 yen and costs 500 yen for orders under 10,000 yen.
ED treatment
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Viagra
This is a treatment that is expected to have an immediate effect.
It has the best track record in the world and is popular among many people.
It is recommended that you take it on an empty stomach, as its effectiveness may be reduced if you take it after meals. Generic versions are also available.-
25mg tablet1,300Yen
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50mg tablet1,500Yen
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50mg OD Film (1 film)1,000Yen
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Generic Viagra (Sildenafil)
This is a generic medication containing the same active ingredient as Viagra.
We use products from Teva Pharmaceutical Industries, a leading global pharmaceutical company, ensuring high-quality treatment at a more affordable cost.-
25mg tablet「DK」550Yen
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25mg (10+1 tablet)「DK」5,500Yen
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50mg tablet「DK」850Yen
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50mg (10+1 tablet)「DK」8,500Yen
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50mg OD Tablet (1 tablet)「Towa」1,000Yen
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Cialis
It is an excellent, long-lasting treatment.
Its effects appear approximately 40 minutes after ingestion and last up to 36 hours.
Its efficacy is minimally affected by food or alcohol, making it adaptable to various lifestyles.-
5mg tablet1,500Yen
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10mg tablet1,700Yen
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20mg tablet2,000Yen
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Generic Cialis (Tadalafil)
This is a generic medication that contains the same active ingredient as Cialis.
It is characterized by a long duration of action and minimal impact from food intake.
To ensure optimal effectiveness, take it on an empty stomach or at least one hour before eating.-
10mg tablet「GO」1,300Yen
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10mg (10+1 tablet)「GO」13,000Yen
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20mg tablet「GO」「Sawai」1,350Yen
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20mg (10+1 tablet)「GO」「Sawai」13,500Yen
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Generic Levitra (Vardenafil)
This generic medication is known for its rapid onset and strong efficacy.
It contains the same active ingredient as Levitra and delivers effective results in a short time.
We offer 10 mg and 20 mg tablets, so you can choose the appropriate dosage for your needs.-
10㎎ tablet「Towa」1,250Yen
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10㎎ (10+1 tablet)「Towa」12,500Yen
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20㎎ tablet「Towa」「Sawai」1,550Yen
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20㎎ (10+1 tablet)「Towa」「Sawai」15,500Yen
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AGA treatment
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Propecia (Finasteride)
Oral medication can effectively slow the progression of AGA.
Starting treatment early can help maintain your current hair density and prevent future hair loss.
If you notice any early signs of thinning, please consult our clinic promptly.-
1mg (28 tablet)7,000Yen
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1mg (140 tablet)34,500Yen
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Generic Zagallo (Dutasteride)
This is an oral medication that offers potent efficacy for treating AGA.
It is particularly beneficial for individuals who have not experienced sufficient results with finasteride.
The introduction of generic versions has also made this treatment more affordable.-
0.5㎎ (30 capsule)6,500Yen
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0.5㎎ (150 capsule)31,000Yen
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Carpronium Chloride Solution 5%「CH」
This topical medication is effective in preventing hair loss and promoting hair growth caused by AGA.
When used with other AGA treatments, it may provide additional benefits.
If you are considering combination therapy, please consult your physician.-
30ml (1 bottle)1,200Yen
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Velartis 7%
This topical medication contains minoxidil as its main active ingredient and is effective in promoting hair growth for the treatment of androgenetic alopecia (AGA).
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7% (1 bottle)8,800Yen
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7% (3 bottle)24,900Yen
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7% (from the 4th bottle onward)8,300Yen
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Velartis 15%
This topical medication contains minoxidil as its main active ingredient and is effective in promoting hair growth for the treatment of androgenetic alopecia (AGA).
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15% (1 bottle)10,800Yen
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15% (3 bottle)30,900Yen
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15% (from the 4th bottle onward)10,300Yen
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Please note that we cannot prescribe erectile dysfunction (ED) medications if any of the following conditions apply.
・Currently using nitrate or nitric oxide donor medications(e.g., nitroglycerin, amyl nitrite, isosorbide dinitrate)
・Had a heart attack, angina, stroke, or brain hemorrhage within the past 6 months
・Diagnosed with retinitis pigmentosa
・Severe liver or kidney dysfunction (including those on dialysis)
・Blood pressure below 90/50 mmHg or above 170/100 mmHg
・Diagnosed with congenital long QT syndrome
・Currently taking certain antiarrhythmic medications (e.g., quinidine, procainamide, disopyramide, cibenzoline, amiodarone, sotalol)
・Currently taking soluble guanylate cyclase stimulators (e.g., riociguat, brand name Adempas)
・Currently using antiviral medications for hepatitis B or C, or HIV
・Currently using oral antifungal medications (e.g., for athlete's foot)
Please note that if any of the following apply to you, your initial consultation must be conducted in person to ensure the quality of your medical care.
・Had angina or a myocardial infarction more than 6 months ago ・Currently undergoing treatment for arrhythmia ・Had a cerebral infarction or cerebral hemorrhage more than 6 months ago ・Have liver problems ・Have kidney problems
Frequently Asked Questions
What medical services does Shibuya 3RD Block Clinic offer online?
Our clinic offers online consultations for the following conditions: AGA (male pattern baldness), ED (erectile dysfunction) and PE (premature ejaculation), as well as medical weight loss treatments.
Please note that aesthetic medical consultations, such as those for laser hair removal, Botox and beauty IV drips, are generally not available online.
If you are interested in these treatments, please visit us for an in-person consultation.
How can I arrange an online medical consultation?
Shibuya 3RD Block Clinic conducts online medical consultations using a dedicated app and web system called CLINICS, which is provided by Medley Inc.
【Flow】
1. Search for our clinic using the CLINICS app or website.
2. Choose your preferred appointment date and time, then complete the pre-consultation questionnaire.
3. Have your consultation via video call at your scheduled appointment time.
It is available on smartphones, tablets and computers.
What is the cost of an online medical consultation?
There is no consultation fee. You only need to pay for the medication.
・If the cost of medication is 10,000 yen or more (including tax), we offer free shipping.
・If the cost of the medication is less than 10,000 yen, an additional shipping fee of 550 yen (including tax) will be charged.
Which payment methods are available?
Payment for online medical consultations is only accepted by credit card.
The following card brands are available: Visa, Mastercard, JCB, American Express and Diners Club.
How will I receive the medication after the consultation?
The medication will be delivered by one of the following methods after the consultation.
・Home delivery
・Delivery to your chosen address
・Hold for pickup at the post office upon request.
Rest assured that your order will be discreetly packaged to protect your privacy.
Is it possible to consult about medical hair removal through an online consultation?
We generally do not offer online consultations for medical hair removal.
If you are interested in treatment, please schedule an in-person consultation first.
In what cases are online medical consultations not available?
We may recommend an in-person consultation in the following cases.
・If the doctor determines that an in-person consultation is necessary during the initial visit
・If the symptoms are severe or require urgent attention
・If you request medications that cannot be prescribed via online consultation due to legal restrictions
Are online medical consultations available from anywhere in the country?
Yes, our services are available anywhere in Japan.
Please note that delivery to some areas may be excluded.
Is my privacy protected?
Yes, at the Shibuya 3RD Block Clinic, we strictly manage all personal and medical information in accordance with our Medical Information Protection Policy (Privacy Policy).
Additionally, the "CLINICS" system we use is designed for medical institutions and complies with high-level security standards.
What are the advantages of Shibuya 3RD Block Clinic's online consultations?
The following benefits are provided by our online consultation service.
・You can have a consultation from home or work, eliminating the need for travel and wait time
・Feel free to discuss sensitive issues such as AGA and ED treatments
・It is available nationwide and is convenient for busy individuals and those who live far away.
・The entire process is complete, from consultation to receiving your medication